Gaming should be enjoyable, not a burden. At ee3, we believe every player has the right to game responsibly. Use our tools and guidelines to keep your experience safe and fun.
Ee3 upholds responsible gaming standards and makes player wellbeing its top priority.
Many people think responsible gaming is just about rules and restrictions — but it's a completely different concept. Responsible gaming means enjoying gaming as entertainment while staying within your own means.
At ee3, every player's wellbeing comes before profit. Our responsible gaming policy is built on one belief — gaming should always be a source of fun, never a source of stress.
Millions of people enjoy the ee3 platform every day, and the vast majority play responsibly. But for some, gaming can become a problem. When that happens, we're committed to being there for you.
Gaming is not a solution to financial problems. Placing more bets in the hope of recovering losses is never the right call. There is no guarantee of winning in any game — always keep that in mind.
Awareness is the most important part of responsible gaming. Regularly review how much time and money you are spending on gaming. If you feel like you are losing control, use ee3's tools or get in touch with our support team.
Ee3 offers a range of responsible gaming tools including deposit limits, time limits, reality checks, self-exclusion, and account breaks — all designed to help you keep your gaming balanced and safe.
Play for entertainment, not as a source of income. Set a budget before you start and stick to your limits.
Decide in advance how long you'll play each day, and take a break when that time is up.
Only spend what you can afford to lose. Never play with borrowed money.
For any concerns, reach out to ee3 support. We're not here to judge — we're here to help.
Use our dedicated tools to keep your gaming experience safe and in control
Set your own daily, weekly, or monthly deposit limit. Limits take effect immediately once set, and any increase requires a 24-hour waiting period.
Set a maximum duration for each gaming session. Once the time limit is reached, you'll receive an automatic notification and the session can be ended if needed.
Pop-up notifications will remind you at regular intervals how long you have been playing and how much you have spent — so you can stay aware.
If you need a short break, you can temporarily suspend your account for 24 hours, 1 week, 1 month, or 6 months. No marketing messages will be sent during the break period.
If you feel you have a long-term issue, you can self-exclude for anywhere between 6 months and 5 years. During this period your account will be fully inactive and reactivation will not be straightforward.
Set a maximum daily or weekly loss amount in advance. Once you reach the limit, gaming will stop automatically.
Problem gambling tends to develop gradually — often without you noticing. If you recognise any of the signs below, it may be time to seek help.
Chasing losses by placing increasingly larger bets to win back what you've lost
Spending far more time gaming than you planned
Spending money meant for household or essential expenses on gaming
Hiding your gaming from family and friends
Feeling restless or irritable when not gaming
Borrowing money or selling family assets to fund gaming
Neglecting work, studies, or family responsibilities
Acknowledging a gambling problem takes courage. There is no shame in it. Getting help at the right time makes it much easier to return to normal life.
The first step is acknowledging that there's a problem. It's the hardest step — and the most important one.
Reach out via live chat or email. We won't judge — we'll help you find a way forward.
Set a temporary break or long-term self-exclusion directly from your account settings.
If you need support, consider speaking with a mental health professional or counsellor. Gaming addiction is treatable.
Let a trusted family member or friend know. Social support can make a real difference in recovery.
Configure your gaming limits and safety settings in just a few simple steps.
Log in to your ee3 account and click the profile icon in the top right corner.
From the profile menu, select "Account Settings" or the "Responsible Gaming" option.
Set your deposit limit, loss limit, session time, or break duration to whatever works best for you.
Save your changes. Decreasing a limit takes effect immediately; increasing one is subject to a 24-hour delay.
If you have trouble using any of the tools, or need more information, contact our live chat support. Our trained team will help you configure the right settings.
Follow these simple rules to keep gaming enjoyable at all times
Play for fun: Never treat gaming as a source of income or a way to solve financial difficulties.
Set a budget first: Set a maximum spend limit before you start playing, and stick to it.
Respect your time limits: Decide how long you will play each day before you start. Use an alarm or timer to keep track.
Accept your losses: If you hit your loss limit for the day, stop. Chasing losses is dangerous.
Don't play under stress: Gaming while feeling angry, sad, or frustrated can make things worse.
Avoid alcohol: Never game while under the influence of alcohol or substances — your judgment will be impaired.
Take Regular Breaks: Take at least a 10-minute break every hour. Get up, walk around, and drink some water.
Don't Borrow: Avoid taking loans or using credit cards to fund your gaming.
Tell Your Family: Letting a family member know keeps you accountable and makes it easier to get help if things go wrong.
Review Regularly: Review your gaming history once a month. Stay aware of where your time and money are going.
Simple answers to the most frequently asked questions
Join ee3 and enjoy a safe, enjoyable experience using our responsible gaming tools.